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| What are Front Row Manilow Auctions? |
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FrontRowManilow.com is the official auction website for users to bid on front row tickets to Barry Manilow shows. We obtain front row tickets for various Manilow shows and pass the opportunity along to you. |
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| How many times may I bid in an auction? |
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You can bid as many times as you'd like in a given auction as long as your subsequent bids are higher than both the current minimum bid and your previous bid. |
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| Can I cancel my bid? |
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Once a bid has been submitted, it may not be cancelled. According to FrontRowManilow Auction Terms, once your bid has been submitted, you are required to make payment if it is a winning bid at the end of the auction. |
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| When and how much will my credit card be charged? |
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When you submit a bid, do not be alarmed when you enter your credit card information - your credit card will not be charged unless you win. There is no charge for participating in an auction that you do not win. Your card will only be charged if you have a winning bid at the close of the auction. Your card will be charged the full amount of your bid per ticket times the number of tickets you bid on (ie, if you bid $300 per ticket and bid on 4 tickets, your card would be charged $1200). In addition to the price of your bid, you will be charged a BMIFC membership fee of $9.99 (if applicable), a per-ticket convenience fee of $12.50, and a Shipping Fee of $14.99 (All tickets are shipped 3-day Air, signature required upon delivery). |
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| How do I bid in an auction? |
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In order to bid in a FrontRowManilow auction, you must first search for the Manilow show that you wish to attend to see if there is a current running auction for that show. You can search by entering your zip code in the space indicated on the homepage, or you can browse "Open Auctions" via the link on the homepage. Each auction has detailed information regarding show location, times, and other important concert information. On that same page, you can select the number of tickets that you would like to purchase, and the per ticket price that you would like to bid. You will then be required to register (or login) with the site, allowing you to place and confirm your bid. In the member's homepage, you will be able to monitor your bid status and increase your bid before the auction ends. When you place your bid, your credit information is gathered, but your credit card won't be charged unless you win the auction (you may see a $1 authorization hold, but this is not an actual charge to your card). |
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| How are FrontRowManilow Auctions different from other online auctions? |
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FrontRowManilow Auctions are different from any other auction site. We obtain the front row tickets of Manilow shows, and pass the opportunity along to you. And rather than bidding on a specific group or section, you are bidding for a specific number of tickets within the 1st row. Auction winners will be placed within the first row, with highest bidders getting the centermost seats, and so on. |
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| May I sell my tickets through FrontRowManilow Auctions? |
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At this time FrontRowManilow.com is not set-up to sell tickets from users. |
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| How many tickets may I bid on? |
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| Each auction has a different number of maximum tickets that you may bid on. This information is easily visible on each auction page. You cannot have more than one valid bid for each auction that uses the same credit card number or FrontRowManilow member account. We reserve the right to invalidate bids if users attempt to obtain more than the stated maximum. |
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| What are Ticket Groups? |
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| A Ticket Group is a group of tickets that are available to bid on in a given auction at a given venue. For all of FrontRowManilow Auctions, the ticket group is the 1st row. If you place a winning bid, your seats will be distributed within the ticket group based upon winning bid amount. We will make every effort to put the highest bids in the centermost seats. However, this is not guaranteed and we do not take requests. |
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| How are bids ranked? |
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Bids are ranked first by the amount bid per ticket. In case of a tie, bids are ranked by the time that the bids were placed, with earlier bids for the same amount receiving priority. |
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| How do I know where my seats are located? |
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All winning bids at the end of the auction will receive the quantity of tickets that were selected when you placed a bid on the auction. While all winning tickets will be placed within the 1st row, the highest bids will placed in the centermost seats. We will make every effort to distribute the remaining front row seats based upon this model. However, this is not guaranteed and we do not take requests. You will receive your tickets in the mail 2 -3 weeks after auction closing, and those tickets will have specific seat locations. |
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| Can I change my address, contact information or credit card once I've submitted my bid? |
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No, once a bid is submitted you cannot change any billing or shipping information you entered when you placed that bid. |
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| How do I obtain accessible seats? |
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| Front row seats are not typically accessible for the physically challenged. However, Ticketmaster and other ticket vendors do offer accessible seat tickets. Please contact these vendors with further questions. |
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| What charges will I incur in addition to my bid amount per ticket? |
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| In addition to the price of your bid, you will be charged a per-ticket convenience fee of $12.50, a Shipping Fee of $14.99 (All tickets are shipped 3-day Air, signature required upon delivery), and a BMIFC membership fee of $9.99 (if you are not a member). If you are a member, you can enter your membership number prior to confirming the bid and you will only be charged the convenience fee and the shipping fee. |
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| Why do I see a $1.00 charge on my credit card? |
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| In order to participate in a FrontRowManilow Auction, your credit card must pass pre-authorization. During this pre-authorization process, we use a $1.00 charge to query your bank and validate the billing address, customer identification, and active status of your card. If this validation passes, your bid is accepted, if not then you may not participate with that card. Every time you attempt to get your card through pre-authorization, a $1.00 charge will appear on your account. All pre-authorization charges are temporary, and will not be collected. They should be removed from your transaction activity within 7-10 days. |
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| Where can I find all my FrontRowManilow Auction bids? |
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| You can view all the information about current bids by logging into your account and clicking on "Your bids" located within the Control Panel of the member home. |
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| How do I know if I won? |
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| All bidders will be receive an email soon after the auction closes that will notify you of your status. If you won and we are having problems processing your payment or there is a question regarding the validity of your bid, we will email you with details on how to resolve the discrepancies. |
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| When will I receive my tickets? |
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| All tickets are shipped 3-day Air, signature required on delivery. The tickets will ship approximately 2 – 3 weeks after auction closes. A flat rate of $14.99 for shipping applies to your order. |
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